Southern Title takes cybersecurity seriously! Wire fraud is rampant, scams are surreptitious and we want to share some tips to protect your information from fraudsters. Welcome to our Tech Tuesday!
If you’ve ever used social media to make a complaint about a company, you’d know that many organizations are quick to respond to this public expression. But have you ever stopped to question whether the account responding to your concern is really someone from the company?
Recently, fraudsters have taken to social media platforms to trick people into falling for their “help” and giving away their personal information. For example, a woman was upset with her broadband services so she took to Twitter to complain about her provider. She promptly received a response from an account appearing to be the customer service team for this company. The “customer service team” was able to gain personal information, and even banking information from her by using lines like: “I’m having trouble locating your account” and “I’ll first need to ask you a security question”. The woman soon found her bank account emptied out and several loans taken out under her name. Clearly, this customer service team wasn’t helping anyone aside from themselves.
Remember the following to protect yourself:
Stop, Look, and Think.
Don't be fooled.
The KnowBe4 Security Team
KnowBe4.com
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